Overview:
- provides legal advice and support for persons who feel discriminated against,
- supports people to assert their right to equal treatment,
- provides information about Equal Treatment law
- documents discrimination
- The Ombuds service is confidential and free of cost
Brief history
Date of establishment: 01.01.1991, based on Equal Treatment Act, BGBl Nr. 410/1990;
- Legal basis since 2004: Equal Treatment Act and Act relating to the Ombud for Equal Treatment and the Equal Treatment Commission, BGBl. Nr. 98/2008;
- Status: Office of the Federal Chancellery with an amendment of the Austrian Federal Ministries Act BGBl I Nr. 11/2014; independent with regard to legal competences and information
Mandate Type
Predominantly promotion-type and legal support body
Litigation power:
- Representing in front of Equal Treatment Commission
Activities
| 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Activities aimed at supporting vulnerable groups ( e.g. through trainings ) | |||||||||||
| Activities aimed at supporting duty bearers such as employers and service providers (e.g. through trainings, guidance material, practical support, etc.) | |||||||||||
| Communication activities (e.g. awareness raising campaigns) | |||||||||||
| Recommendations on discrimination issues | |||||||||||
| Publications and reports | |||||||||||
| Research projects (including surveys) |
Other statistics:
| 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Number of inquiries handled per year (all contact even if not resulting in a formal complaint) | 1801 | 2161 | 2023 | 1801 | 1914 | ||||||
| Number of cases handled per year (case files opened and processed according to your procedures) | 527 | 557 | 585 | 511 | 518 | ||||||
| Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social media | 57 | 75 | 67 | 53 | 55 |
Management
- Single headed equality body (led by director or ombudsman/commissioner)
Management details
The organisation is managed by a director. The three divisions of Equal Treatment between Women and Men in Employment and Occupation, Equal Treatment irrespective of Ethnic Origin, Religion or Belief, Age or Sexual Orientation in Employment and Occupation and Equal Treatment irrespective of Ethnic Origin and Gender in other areas are managed by their respective Ombuds. The regional offices are managed by Regional Ombuds.
Additional details
The organisation consists of a central office with three divisions and legal competences for five discrimination grounds and of four regional offices with legal competences for equal treatment between women and men in employment.
Procedure for nomination and appointment of management and board
The ombuds are appointed by the Federal Chancellor.
Number of staff dealing with equality issues
| 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | |
|---|---|---|---|---|---|---|---|---|---|---|
| 29 | 29 | 29 | 30 | 30 | 31 | 28 | 28 | 28 | 30 |
Grounds and fields of discrimination covered by the equality body
| Grounds / Fields | Employment | Education | Housing | Social Protection & Healthcare | Goods and Services | Other |
|---|---|---|---|---|---|---|
| Gender | ||||||
| Gender Identity | ||||||
| Race and Ethnic Origin | ||||||
| Age | ||||||
| Disability | ||||||
| Sexual Orientation | ||||||
| Religion & Belief |
Mandate covers:
- Private sector
Operating budget in euros
| 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | |
|---|---|---|---|---|---|---|---|---|---|---|
| 50000 | 50000 | 50000 | 50000 | 61000 | 61000 | 61000 | 65000 | 65000 | 70000 |
Operating budget in euros for the parts of the organisation dealing with equality issues (all types of functions)
| 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | |
|---|---|---|---|---|---|---|---|---|---|---|
| 50000 | 50000 | 50000 | 50000 | 61000 | 61000 | 61000 | 65000 | 65000 | 70000 |
We are accountable to
- National Parliament
Full name in English
Ombud for Equal TreatmentFull name in the national language(s):
Anwaltschaft für GleichbehandlungPostal address
Leopold-Moses-Gasse 4/1/2
1020 Vienna