As part of its capacity building activities for members, and following on from the training held in October 2016, Equinet organised a second training session on social media use for equality bodies on 4-5 April 2017 in the Facebook Offices, Dublin.
An equality body’s activities to seek a public profile are generally directed toward awareness campaigns, events to promote equality and non-discrimination, publications (guidelines, codes of conduct, toolkits, brochures etc.) and lately through social media (Facebook, Twitter, Youtube). According to the Equinet Report The Public Profile of Equality Bodies, written by members of the Working Group on Communication Strategies and Practices, at present just over half of Equinet members use one form of social media or another as an integral part of the promotion of their work.
Well organized and consistent social media engagement is important, either to communicate publicly or to exchange information with specific groups. However, dialogue can sometimes be difficult, such as providing answers, or avoiding disputes on the web. Furthermore, considering the increasing phenomenon of hate speech online, and the extensive discussion regarding the right to freedom of speech, the regular monitoring of content on social media channels is becoming more and more complex.
This training session aimed to: