Ombudsperson for Gender Equality


Gender equality, sex equality, equal opportunities for women and men, LGBT rights

Brief history

Gender equality is one of the fundamental values of the constitutional order of the Republic of Croatia. In 2003, upon the proposal of the Croatian Government, the first Gender Equality Ombudsperson was appointed by the Croatian Parliament in accordance to the Gender Equality Act adopted in 2003 for the first time (Official Gazette 116/03).

In 2008, Croatian Parliament adopted a new Gender Equality Act (Official Gazette 82/08) according to which the Gender Equality Ombudsperson performs the tasks of an independent body in charge of combating discrimination in the field of gender equality.

The responsibilities of the ombusperson for gender equality include:

1. receiving complaints from any natural persons or legal entities regarding discrimination in the area of gender equality;

2. providing assistance to natural and legal persons who filed a complaint of sexual discrimination when instituting legal proceedings;

3. taking steps to investigate individual complaints prior to the legal proceedings;

4. conducting, with the consent of the parties involved, a mediation process with a possibility to reach an out-of court settlement;

5. collecting and analysing statistical data on cases of sexual discrimination;

6. conducting independent surveys concerning discrimination, publishing independent reports and exchanging available information with corresponding European bodies.

The Gender Equality Ombudswoman acts in an independent manner, monitors the enforcement of the Gender Equality Law and other regulations on gender equality and reports to the Croatian Parliament at least once a year.

Mandate Type

Combined tribunal-type and promotion-type

Litigation power:

  • Formally deciding on complaints (e.g. decision or recommendation addressed to the parties) Not legally binding


2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Activities aimed at supporting vulnerable groups ( e.g. through trainings )
Activities aimed at supporting duty bearers such as employers and service providers (e.g. through trainings, guidance material, practical support, etc.)
Communication activities (e.g. awareness raising campaigns)
Recommendations on discrimination issues
Publications and reports
Research projects (including surveys)

Our institution has a mandate to deal with:

  • Violence against women
  • Hate speech

Other statistics:

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Number of inquiries handled per year (all contact even if not resulting in a formal complaint)74213591514206225882467
Number of cases handled per year (case files opened and processed according to your procedures)33315420410432
Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social media136124226485870745


  • Single headed equality body (led by director or ombudsman/commissioner)

Management details


The office is headed by the head of office (Ombudswoman) and her deputy. It’s having also legal section (5 legal persons employed including head of section) and section for general affairs (2 persons employed including head of section) headed by the heads of these two sections. Yet two colleagues cover media and educational issues related to gender equality.


Procedure for nomination and appointment of management and board

Ombudsperson and her/his deputy is appointed by the parliament

Number of staff dealing with equality issues

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Grounds and fields of discrimination covered by the equality body

Grounds / Fields Employment Education Housing Social Protection & Healthcare Goods and Services Other
Gender Identity
Race and Ethnic Origin
Sexual Orientation
Religion & Belief

Mandate covers:

  • Public sector
  • Private sector

Operating budget in euros

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Operating budget in euros for the parts of the organisation dealing with equality issues (all types of functions)

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

We are accountable to

  • National Parliament