The basis for the work and functioning of BiH Ombudsmen are enshrined by Annexes IV and VI of the General Framework Agreement on Peace for Bosnia and Herzegovina concluded on 14 December 1995 and, based on mentioned documents, the institution has started to function in 1996.
According to Annex VI of the General Framework Agreement on Peace for Bosnia and Herzegovina, BiH Ombudsman and Human Rights Chamber constituted BiH Human Rights Commission which considered that democracy and human rights were factors for development of society, preconditions for establishment of structures and mechanisms of the State, leading to international integration. Currently, BiH Ombudsman functions on the basis of BiH Constitution and the Law on the Ombudsman which guaranties independency and infrastructural framework for protection and promotion of human rights and fundamental freedoms.
First Law on BiH Ombudsman was adopted in 2000. New Law was adopted in 2002 and then amended in 2004 and 2006. The Law defines powers and competencies of the Ombudsman. Rules of procedure in following up of the work of organs and institutions according to allegations contained in a complaint and ex officio, including other important issues related to functioning of this national human rights mechanism for protection of fundamental human rights and freedoms.
Combined tribunal-type and promotion-type
|Activities aimed at supporting vulnerable groups ( e.g. through trainings )|
|Activities aimed at supporting duty bearers such as employers and service providers (e.g. through trainings, guidance material, practical support, etc.)|
|Communication activities (e.g. awareness raising campaigns)|
|Recommendations on discrimination issues|
|Publications and reports|
|Research projects (including surveys)|
|Number of inquiries handled per year (all contact even if not resulting in a formal complaint)|
|Number of cases handled per year (case files opened and processed according to your procedures)|
|Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social media|
|Grounds / Fields||Employment||Education||Housing||Social Protection & Healthcare||Goods and Services||Other|
|Race and Ethnic Origin|
|Religion & Belief|