Ombud for Equal Treatment

Overview:

  • provides legal advice and support for persons who feel discriminated against,
  • supports people to assert their right to equal treatment,
  • provides information about Equal Treatment law
  • documents discrimination
  • The Ombuds service is confidential and free of cost

Brief history

Date of establishment: 01.01.1991, based on Equal Treatment Act, BGBl Nr. 410/1990;

  • Legal basis since 2004: Equal Treatment Act and Act relating to the Ombud for Equal Treatment and the Equal Treatment Commission, BGBl. Nr. 98/2008;
  • Status: Office of the Federal Chancellery with an amendment of the Austrian Federal Ministries Act BGBl I Nr. 11/2014; independent with regard to legal competences and information

Mandate Type

Predominantly promotion-type and legal support body

Litigation power:

  • Representing in front of Equal Treatment Commission

Activities

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Activities aimed at supporting vulnerable groups ( e.g. through trainings )
Activities aimed at supporting duty bearers such as employers and service providers (e.g. through trainings, guidance material, practical support, etc.)
Communication activities (e.g. awareness raising campaigns)
Recommendations on discrimination issues
Publications and reports
Research projects (including surveys)

Other statistics:

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Number of inquiries handled per year (all contact even if not resulting in a formal complaint)48344444489942983787347630203113
Number of cases handled per year (case files opened and processed according to your procedures)733709
Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social media2764

Management

  • Single headed equality body (led by director or ombudsman/commissioner)

Management details

The organisation is managed by a director. The three divisions of Equal Treatment between Women and Men in Employment and Occupation, Equal Treatment irrespective of Ethnic Origin, Religion or Belief, Age or Sexual Orientation in Employment and Occupation and Equal Treatment irrespective of Ethnic Origin and Gender in other areas are managed by their respective Ombuds. The regional offices are managed by Regional Ombuds.

Additional details

The organisation consists of a central office with three divisions and legal competences for five discrimination grounds and of four regional offices with legal competences for equal treatment between women and men in employment.

Procedure for nomination and appointment of management and board

The ombuds are appointed by the Federal Chancellor.

Number of staff dealing with equality issues

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
292929303031282828

Grounds and fields of discrimination covered by the equality body

Grounds / Fields Employment Education Housing Social Protection & Healthcare Goods and Services Other
Gender
Gender Identity
Race and Ethnic Origin
Age
Disability
Sexual Orientation
Religion & Belief

Mandate covers:

  • Private sector

Operating budget in euros

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
500005000050000500006100061000610006500065000

Operating budget in euros for the parts of the organisation dealing with equality issues (all types of functions)

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
500005000050000500006100061000610006500065000

We are accountable to

  • National Parliament